125% up to $4,500 (AUD)
Responsible Gaming
Keep gambling in perspective
Gambling involves risk. The outcome of casino games is based on chance, and there is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not influence future results, and a losing streak does not mean that a win is due. Treat every wager as entertainment and only use money that you can afford to lose.
Gambling should not be used to pay bills, manage debt, replace employment income or improve your financial situation. It is also important not to gamble when you are feeling distressed, angry, lonely, tired or under the influence of alcohol or other substances. Strong emotions can make it more difficult to make careful decisions.
Practical habits for safer play
- Decide how much money and time you are comfortable spending before you begin.
- Keep gambling funds separate from money needed for rent, mortgage payments, food, utilities, savings and other essential expenses.
- Set a time limit and take regular breaks away from the screen.
- Never chase losses by increasing your stakes or continuing to play after reaching your limit.
- Do not borrow money, sell possessions or use credit to fund gambling.
- Avoid gambling as a response to stress, sadness, boredom or other difficult feelings.
- Keep a record of your deposits, wagers and play time so you can review your behaviour honestly.
- Discuss your gambling habits with someone you trust if you are concerned about them.
A win does not mean that you should continue playing indefinitely, and a loss does not need to be recovered. Decide your limits in advance and respect them regardless of the result. Taking a break can help you maintain perspective and recognise whether gambling remains a healthy leisure activity for you.
Tools to help you stay in control
Onluck Casino may make safer gambling features available through your account or by request. Depending on the feature, these tools can help you manage the amount of money or time you spend. Availability, settings and any applicable conditions may vary, so review the information shown in your account or ask customer support for guidance.
Deposit and spending limits
A deposit limit can restrict the amount you add to your account during a selected period. Set a limit before playing and choose an amount that fits comfortably within your entertainment budget. A limit is most effective when it is realistic and not increased simply because you have reached it.
Time reminders and activity checks
Session reminders and account activity information can help you see how long you have been playing and how much you have deposited or wagered. Use these features to pause, review your activity and decide whether to continue. Regular breaks are recommended even when play feels under control.
Reality checks and cooling-off periods
A reality check can provide a prompt during a session, while a cooling-off period can prevent access for a selected period. These options are useful when you want temporary distance from gambling without making a longer-term decision. Once activated, a cooling-off request should be treated seriously and not avoided by opening another account.
Self-exclusion
Self-exclusion is a stronger option for anyone who wants to stop gambling for a longer period. If you choose self-exclusion, contact the available support channel and request that your account access be restricted. Do not create another account or attempt to bypass the restriction. If you have accounts with other gambling providers, consider contacting each provider separately and looking for any relevant Australian self-exclusion or blocking options.
Responsible gaming settings are intended to support your decisions, but they are not a substitute for professional help. If you are unable to maintain your limits, stop playing and seek assistance.
Recognising signs of gambling harm
Gambling harm can develop gradually. You do not need to wait until a serious financial, emotional or relationship problem occurs before asking for help. Consider taking a break and seeking support if any of the following situations apply to you:
- You spend more time or money gambling than you planned.
- You repeatedly try to cut down or stop but find it difficult.
- You chase losses or increase your bets to recover money.
- You hide your gambling, deposits or losses from family, friends or colleagues.
- You borrow money, use essential funds or rely on credit to gamble.
- You feel anxious, guilty, irritable or distressed because of gambling.
- Gambling affects your work, study, sleep, relationships or household responsibilities.
- You think about gambling frequently or feel restless when you cannot play.
- You sell belongings or avoid financial commitments because of gambling.
- You use gambling to escape personal problems or difficult emotions.
One or more of these signs may indicate that gambling is no longer simply entertainment. Stop gambling, review your account activity and speak with a qualified support service or health professional. Talking about the issue early can make it easier to regain control.
Protecting children and young people
Online gambling is intended for adults who meet the applicable age and identity requirements. Do not allow children or other unauthorised people to use your account. Keep passwords, payment information and devices secure, log out after each session and use parental controls or device restrictions where appropriate. If you believe someone has accessed your account without permission, stop using the account and contact the available support channel.
Getting help and taking action
If gambling is affecting you or someone close to you, support is available. Australian players can seek confidential guidance from a qualified gambling help service, a counsellor, a psychologist, a general practitioner or another trusted health professional. Gambling Help Online and other state and territory support services provide information and assistance for people experiencing gambling harm, as well as for family members and friends.
If you feel overwhelmed, unsafe or at immediate risk of harming yourself or another person, contact emergency services or a crisis support service in Australia without delay. If gambling has created urgent financial concerns, consider speaking with a free financial counselling service before taking out further credit or making major financial decisions.
Steps you can take today
- Stop gambling and close any active gaming sessions.
- Set a deposit, spending or time limit that reflects your circumstances.
- Use a cooling-off period or request self-exclusion if you need more distance.
- Remove saved payment methods and reduce access to gambling apps, websites or advertising where possible.
- Tell a trusted person what is happening and ask them to support your plan.
- Review essential expenses and avoid using borrowed money to cover gambling losses.
- Contact a gambling support service or health professional for confidential advice.
- Return to gambling only if you can do so within clear limits and it remains a safe, voluntary form of entertainment.
Onluck Casino supports informed choices and safer gambling practices. Our responsible gaming information is general in nature and does not replace professional financial, medical or counselling advice. If you have concerns about your gambling, the safest option is to stop and seek support. You can also review the applicable account terms and responsible gaming options before continuing to play.
